Clients are the end customers this account bills. Every mission and every opportunity attaches to a client record.
The list
The Clients page shows each client with its identity mark, Name, Status, Contact, and Email. Narrow the list with the All, Prospects, and Customers chips or the search box.
The identity mark is the client’s uploaded logo, or a gradient tile with the client’s initials when no logo is set.
| Status | Used for |
|---|---|
Prospect | Companies you are still pursuing |
Customer | Established billing relationships |
New clients default to Customer.
Records
A client record carries Name, Contact name, Contact email, Industry, Website, City, Billing address, and an optional Logo. The logo shows next to the client everywhere in the app.
Only administrators create, edit, and delete clients. Operations and executives can open and browse client records.
Add a client
- Open
Clientsand chooseAdd client. - Enter the
Company nameand pick theStatus. - Complete
Industry,Website,City,Contact name, andContact emailas known. - Attach a
Logoif you have one. - Choose
Add client.
Edit a client
- Open the client and choose
Edit. - Adjust any field, including
Billing address. Leave theLogoblank to keep the current one. - Choose
Save changes.
The same dialog offers Delete, which removes the client.
The detail view
Under the name and status badge, the detail page repeats the record facts, then offers three tabs:
Missions: the contracts signed with this client. See Missions.Opportunities: the pursuits tracked for this client, with stage, probability, and estimated value. See Sales pipeline.Contacts: the people on the client’s side.
Contacts
Any business role maintains the contacts. Each contact carries a Name, Title, Email, Phone, and Notes.
- Choose
Add contactto record a person. - Tick
Primary contactfor the main counterpart. At most one contact per client is primary. - Removing a contact asks for confirmation before it proceeds.