A quote is a quotation raised against an opportunity, and every quote requires one. All business roles (administrator, operations, executive) create and work quotes.
The list
The Quotes page shows each quotation with Reference, Client, Status, Total, Valid until, and Sent. Filter with the status chips or search by reference.
| Status | Reached by |
|---|---|
Draft | Created, awaiting dispatch |
Sent | Chosen Send |
Accepted | Chosen Accept |
Declined | Chosen Decline |
Expired | Derived: a Sent quote past its Valid until date |
Expired is not a status you set. The list derives it from the valid-until date.
Create a quote
Reach the editor from the opportunity (New quote on the opportunity detail) or from the Quotes page.
- In
Quote details, pick theOpportunity. It is preselected and locked when you arrive from one. Set an optionalValid until(the quote lapses after this date) and theTerms, which print on the document as-is. Choose theTemplate.Account defaultfollows the template flagged default in Organization settings. - In
Bill to, confirm the block copied from the client. It is adjustable afterwards.Nameis required.Address,City,Website,Contact person, andEmailare optional. - In
Priced lines, add the lines withAdd line. Each line is priced alone and discounted alone.
Each line picks one of two pricing modes:
| Mode | Fields |
|---|---|
Days x rate | Profile, Description, consultant (optional), Days, Day rate, Disc. % |
Fixed fee | Profile, Description, Amount, Disc. % |
Choosing a consultant suggests a day rate from their cost when the Day rate field is empty. Discounts run from 0 to 100 percent, and amounts round to two decimals. Subtotal, Discount, and Total follow your entries live.
Incomplete quotes do not save: the opportunity, the bill-to name, and every line must be complete. Finish with Create quote, or Save quote when editing.
View a quote
The view renders a replica of the document: Reference, Issued (the day the quote was marked sent), Valid until, Template, the Prepared for block, the priced lines with totals, the Terms, and Signature and Date lines.
The actions beside it:
Download PDF: exports the quote on its template.Send: onDraftquotes. Marks the quoteSent.AcceptandDecline: onSentquotes. They close the quote.Declinerequires a reason, which is kept on the record.Edit: revise the validity, terms, and lines.Delete: removes the quote and its lines after confirmation.
Beside the document, the Profitability panel estimates Revenue, Cost, and Margin. Cost is computed from the consultants’ daily costs on the rate-based lines. When a contributing consultant has no cost, the cost and margin are withheld, and the panel notes that it is an internal estimate hidden for some roles.
Immutability
The Reference is assigned at creation and never changes. The status moves only through the lifecycle actions: Send disappears once the quote leaves Draft, and Accepted or Declined closes the quote for good.
Quote templates
Templates are the named SVG layouts quotes render from. Administrators manage them in Organization settings: download the starter template (a .svg file), upload new ones, and set one as the account default. At most one template is the default per account. See Organization settings.